Bad service to customers

<p>I woud like to share my frystration with FNB regarding unauthorised debit orders, on the 24th December, I went to the bank to stop and reverse two unauthorised debit orders which were more than R200, I got charged for this, while I was about to relax, the other debit orfder came through on the 6th January, this time it was again over R200, and my account was overdrawn as a result I was charged R100 for overdrawn account plus 100 for uppaid items, I am very disgusted with this as this is nt the first time I am stopping unauthorised debit order with the same bank, I then visited the branch again as the amount was way more than 200 HENCE I COULDNT STOP THIS VIA CELLPHONE BANKING OR OTHER BANKING CHANNELS. I was again charged for this over and above the charges I alrready incured. please note that this is not my problem in any way,the bank needs to deal with this ********* as a result I am paying for it. this unacceptable. my accountnumber ********** 8583.</p>