rG
roy G

1 reviews | Active since Jan 2017

12 Mar 2018, 09:50

bad service to change otp while abroad !!!!!!

i am in vietnam i have emailed my forms passport visa and form to change my otp options tp my email add ********** and my new nr 84 ********** 592 vietnam country code 84 included above. i need it changed today

this is unacceptable

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Mar 2018, 11:36
Official

Good day Roy Greyling

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Online Banking who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

*** (option one)