1 reviews | Active since Nov 2015
Bad service Saga continues
I have repeatedly been receiving poor service on the chat app the time delays to long response time from agents, the recent agent that assisted 'Melissa Adams' closed the chat while I was still conversing with her this is such a common trend maybe they dont like what they do, but this must not affect service delivery this is my 4th such complaint, i suggest you contact me urgently i will be escalating this to CEO level as i cannot keep complaining about poor service delivery.
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)