TR
Tesswill R
1 reviews | Active since Jan 2017
18 Jan 2022, 15:25
Bad Service received
FNB is the worst bank that I did ever come across. They decide to close accounts as they please without notifying you as the client. Also when you log a complaint they don't follow there own Complaints procedures, but it is looking so good on paper. A high priority complaint should be resolved within an hour and should not take more then one business day, this is ****, they don't practice what is on paper.
I have several accounts with FNB, but im so unhappy that I want to close all these accounts and move to a different bank. FNB is really not good.
FNB Sucks, they must go back to school and learn the values and principals of people
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Tesswill R's updateReviewer Update
19 Jan 2022, 08:31Good day,
Thank you for your Quick response in this regard and matter.
Kindly note that the complaint is now in a more advance stage, which means that the matter is now being going to action. Your legal Department, that is so *********** and rude to us as you say "Valued Clients" is really one big joke.
Kindly read your Complaints resolution policy and what you describe as High Priority Complaints. You guys don't keep your standards.
Thank you for your Quick response in this regard and matter.
Kindly note that the complaint is now in a more advance stage, which means that the matter is now being going to action. Your legal Department, that is so *********** and rude to us as you say "Valued Clients" is really one big joke.
Kindly read your Complaints resolution policy and what you describe as High Priority Complaints. You guys don't keep your standards.
TR
Tesswill R's update19 Jan 2022, 08:31
Reviewer Update
Good day,
Thank you for your Quick response in this regard and matter.
Kindly note that the complaint is now in a more advance stage, which means that the matter is now being going to action. Your legal Department, that is so *********** and rude to us as you say "Valued Clients" is really one big joke.
Kindly read your Complaints resolution policy and what you describe as High Priority Complaints. You guys don't keep your standards.
Thank you for your Quick response in this regard and matter.
Kindly note that the complaint is now in a more advance stage, which means that the matter is now being going to action. Your legal Department, that is so *********** and rude to us as you say "Valued Clients" is really one big joke.
Kindly read your Complaints resolution policy and what you describe as High Priority Complaints. You guys don't keep your standards.