BAD SERVICE PERSONIFIED

<p>Let me just say this, I'm a private client and pay my higher than normal fees every month but don't mind standing in line as every other person to do banking sometimes ... Festival Mall ... no one to give advice or help me right, I stand in line for about 20 min with only 1 teller working, I get to the front and am told i can't make any deposits less than R10 000 therfore I have to go deposit outside. Outside I stood in line for about another 15 min and AGAIN no one to assist me on making a deposit outside as I've never done it. When I call the lady to help me she had a MAJOUR attitude with me and was very abrupt in helping me. Afterwards I went to complain to the bank manager just to be told I just have to change with their ways I have no choice. NICE WAY TO KEEP YOUR PRIVATE CLIENTS HAPPY FNB.</p>