BAD SERVICE OVERALL

FNB Westgate opened a wrong account for the organization I represented. We went in there advising them that we wanted to open a Stokvel account but instead, they opened a Gold Business Account for us. I have been calling FNB Business desk to sort online banking but still nothing. We have emailed the lady(Yanga) that opened the bank account for us but doesn't really seem to care judging on her responses. THIS IS AN OVERALL BAD EXPERIENCE FROM FNB AND WE ARE NOT HAPPY WITH THE SERVICE. WE ARE BEING TAKEN FOR GRANTED.