MS
Mfezeko S
1 reviews | Active since Sept 2018
11 Mar 2019, 18:43
Bad Service or No Service
I called private banking twice , waited on the machine for more than 10 minutes on both occasions , still couldn't get help , my airtime gone . got on the app tried sending messages on secure messaging no luck .. now tell me whats the use of private banking if you not gonna get help when you desperately need one .
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Replies (1)
FNB (First National Bank)'s replyOfficial
12 Mar 2019, 09:43Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply12 Mar 2019, 09:43
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)