Bad Service & None Working App
<p>Bad customer service from FNB Customer Care 06/10/2016 08:54</p> <p>T azmin Dejaap gave me the worst experience EVER.</p> <p>I was querying about the mobile banking app, as the OTP is now only sent via the app no longer by sms 7 that is such an Inconvenience. I urge you to listen to the call & get back to me.</p>
Good Day
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)