bad service, no turn around!

<p>i am truly disugated with reagrds to how my complaint has been dragged. This complaint has been dragged form the 31 Jnauary 2017, and FNB has still not done anythign with regards to this. This shows doe snot care about the customers. Its ok for FNB to inconvenieince the customers and just say sorry and not be liable for the actions. I have nothing good tyo say about FNB, how do you advise a customer that you do not know what the turn around time is when it comes to give a customer feedback? how do you allow a complaint drag for so long ? do you guys even know how to retain your customers and how to keep your customers happy ? i am disgusted, dissapointed especially on the fact i thought moving over to FNB would be a great move. Managers telling you there is nothinhg they can do with rewgards to a customers compaint and query.</p>