CK
Caroline K

1 reviews | Active since Jul 2015

24 Jul 2015, 14:33

BAD SERVICE - NO SERVICE

Good day<br> <br> I would just like to complaint regarding my payment, FNB and Wesbank is quick to ask for money but as soon as you need help they are not willing to assist and I was told \there is nothing we can do".<br> <br> I asked to be assisted for my payments to go off on the 31st because I resigned my work and only getting paid on the last day instead of the 25 as always (were my payments are never late) as I was told by my work yesterday. They only said that you have to ask for this 5 days in advance"

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Jul 2015, 08:20
Official
Hello Caroline0910,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 728738.
Please speak to Wesbank regarding the debit order or log a complaint on www.wesbank.co.za

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)