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Genevieve O
1 reviews | Active since Mar 2019
04 Mar 2019, 09:54
Bad Service- No response Debit card dispute FNB
********** REF: ********** 5_ ********** 61 In the beginning of January i sent an email to ********** with all my documentation and completed dispute form.
To date no response, no feedback. My business account keeps getting debited with the same amount. I keep getting the same message from FNB we can not process your dispute. When will somebody call and find out if the dispute has been sorted. This is the bank that states they are the best bank. However they do not bother about their customers.
Genevieve ********** 596
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Replies (1)
FNB (First National Bank)'s replyOfficial
04 Mar 2019, 11:26Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A follow up complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply04 Mar 2019, 11:26
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A follow up complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)