DO
Desa O

1 reviews | Active since Dec 2017

31 Dec 2017, 01:16

Bad service never deal with fnb

Hi ive been dealing for long with fnb and have been frozen for 5 years and service cant be used as its my money for years and still now failed to refund,ive ran numerous times to branch however no help no.response and now they just block my.account without contacting me.I mean two.sides to.payment and me. As fnb client should have first prefrence to a.say

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Jan 2018, 09:08
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to the relevant department who will investigate the matter and provide feedback.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)