BAD SERVICE. MISLEADING INFORMATION!!!

I opened a new acc telephonically, went into the branch, signed docs but was not given a card because apparently there is a hold on the account. My salary has been deposited in the account now i have no access to my funds.<br> <br> I have been informed that my temporary ID and Affidavit from the police station is not sufficient, I have been waiting for the card nearly 3 weeks now and all i am told its issued! I need to access that account and nobody not even your call center can help!!<br> <br> I specifically gave my mobile number *** not im told you have another number on your system