BAD SERVICE IT MADE ME CRY

I REGRET THE DAY I OPENED UP AN ACCOUNT WITH YOU,BECAUSE YOU LOOK AT PEOPLE DOWN YOU FORGET THAT FNB IS FNB TODAY BECAUSE OF PEOPLE LIKE ME YOU GAVE YOU A CHANCE WITH THEIR MONEY NOW YOU ARE SO BIG AND YOU ARE LOVING IT YOU HAVE FORGOTTEN THAT A PUBLIC IS WAY BIGGER THAN A BANK .YOU TOLD ME MY MONEY WILL BE REVERSED AFTER 40DAYS TODAY MARKS A 49TH DAY AND STILL NO RESPONSE FROM YOU NOR MY MONEY, WHERE IS MY MONEY WHERE IS CUSTOMER SERVICE IS IT BECUASE I AM BLACK BLACK BLACK BLACK BLACK BLACK BLACK, WHAT IS IT