LD
Lynette D
1 reviews | Active since May 2015
05 Feb 2019, 07:54
BAD SERVICE -----Issue still not resolved.
I logged a complaint on the 01/02/2019 and this issue has still not been resolved .No one bothers to give you feedback .I have spoken and emailed Charmaine Lemek on the 31/01,01/02,04/02 ,she doesn't bother to respond.A consultant called me on Friday @ 15h00 who promised that my issue will be resolved by close of business and still it was not resolved .I went to my nearest branch on Saturday there too a consultant advised that my issue will be resolved @ 12h00 on that day and to date nothing has been settled.I feel that this is totally unacceptable and it shows that you disregard your clients . I am really not happy with the service from FNB .
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FNB (First National Bank)'s replyOfficial
05 Feb 2019, 09:44Good Day Lynette Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply05 Feb 2019, 09:44
Official
Good Day Lynette Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***