bad service in the fudicuary department

ood Morning Sir

I do hope this email reaches you as my next email is too the bank ombadsman.

My father Mr R. N Baker was a cleint of FNB for over 40 years. He passed on the 5th of April and to date your fudicuary department in particular Ms N. Pillay has done the bare minimum to help us. she does not answer our questions. Nothing has been done , money was removed by FNB for my father's overdraft yet we were told no money could leave the account.

The will states we are to receive bridging finance while this is all been sorted out this has still not been done.

I would not reccomend FNB to anyone for anything.

I would like this situation sorted out within the next 24 hours or I am taking my case to the ombadsman.

Regards

Amelia Lyall