Bad service, if I could give zero stars I would have.

I am fed up with trying to get some help from FNB. A transaction from MAC and Things went off on my account. I reported it immediately, and it is more than a week since, and I haven't received any feedback. I sent numerous emails after the first one, and still nothing. I used the chatbot on the app, and all the bot did was, was to cancel my card, although the transaction was not made using my card.

I am really tired of trying to get some answers from a company who are more than happy to take your monthly account fee but when there are security issues on their side and you are looking for some assistance they could not care less, you are just a number to them and they will do absolutely nothing to assist you with the *****ulent activity on your account.

I have always been very positive towards FNB, but after this, I will definitely think twice.