1 reviews | Active since Feb 2016
BAD SERVICE GEZINA FNB
I am very upset with the service I received from GEZINA FNB Branch.I requested them to change my personal details on my account to my name, e-mail address, cellular phone number - however it STILL reflects my brother s details. I also requested that they link my business cheque and credit cards and accounts to my personal credit and cheque accounts - to no avail. I must URGENTLY transfer money from my business account to my personal account - however I can NOT - as this facility is not available. When trying to transfer, the FROM accounts are still only my personal cheque and personal credit cards, whilst my business cheque and credit card details should also reflect from the selection FROM - I spent HOURS at the branch, trying to get everything in order, PLEASE provide someone to assist me that knows what he/ she is doing - and to assist me to add my business credit and cheque accounts - to enable me to transfer money between my business accounts and my personal accounts. I also URGENTLY need my personal details to be changed as currently all the PIN numbers are being sent through to my brother.<br>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 861120.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 861120.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 861120.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 861120.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
