NS
Nomathamsanqa S
1 reviews | Active since Aug 2014
06 May 2019, 15:37
Bad service from loan department of FNB
Fnb does not want to refund my money where's the loan is paid up in full, I am receiving bad customer service they are taking me from puller to post as frm 30 April 2019 till today, they debited R2666, 67 and R777 whereas the loan was paid up in full I am disorginised by FNB
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
06 May 2019, 17:00Good Day,
We would like to sincerely apologize for all the inconvenience caused.
A follow up to the relevant department has been logged for urgent assistance on complaint ref : ***NF who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply06 May 2019, 17:00
Official
Good Day,
We would like to sincerely apologize for all the inconvenience caused.
A follow up to the relevant department has been logged for urgent assistance on complaint ref : ***NF who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)