RM
Ramantsibua M

1 reviews | Active since Mar 2015

22 Aug 2017, 22:51

Bad service from FNB(First National Bank)

I am having an RCP with FNB and paying my monthly instalments but my question is why have they decided to send debt collectors on top?? They have sent the company named BLAKE to do the collections and my problem is that the company is adding their fees on top of the money owed.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Aug 2017, 09:47
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

Your complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)