bad service from FNB westonaria

<p>Bad service me and my brother have ever had with FNB bank westonaria, it all started from yesterday's (7 July 2016) wait from 14:30 to be assisted only an hour after, calls were made with regard to the matter we were attending to but the person responsible for processing our claim was already out of the office, so we had to come the following day, 8 July 2016, we got the early enough(9:30) so we don't encounter the same issue, the calls were made but still no answer from person liable at head office, the sales personnel who was assisting us wasn't understanding why we were impatient after 40minutes of waiting, things were finally finalised 20 minutes after our very impatient action. They wasted a lot of our time and I didn't appreciate their service. </p>