BAD SERVICE FROM FNB STAFF
Once again I've received poor service from FNB's call centre staff while trying to get a problem with a debit order resolved. The consultant I spoke to didn't give me a minute to explain anything, she just ended the call. This is now the second time in a month that this has happened. After being with this bank for over 30 years I really think it's time I change banks. How I regret recommending FNB as a great bank with professional staff to several family members. *** was I sadly mistaken. Will also inform these friends and relatives of this bad experience.
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