1 reviews | Active since Jan 2015
Bad service from FNB Natal Bank
I went to FNB Natal Bank in Durban around 16:30pm today to print a proof of payment from my online banking they told me they had packed away their laptops and they can't help me because there's one customer already waiting to use the online banking
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
A formal complaint has been logged on your behalf and have been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
The complaint reference number is ***NF.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
A formal complaint has been logged on your behalf and have been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
The complaint reference number is ***NF.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)