BAD SERVICE FROM FNB KYC
Worst experience. Opened 3 y accounts for my children. Cards were delivered all necessary documents were submitted to the courier guy. Phoned many times and either get cut off or you get sent from pillar to post!!!! Worst decision to go with FNB for minors accounts
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Replies (2)
FNB (First National Bank)'s replyOfficial
13 Nov 2018, 16:27Good Day Mene
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
FNB (First National Bank)'s reply13 Nov 2018, 16:27
Official
Good Day Mene
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
's updateReviewer Update
19 Nov 2018, 09:33Ressent all FICA documents on the 14th. Was told on email hold will be removed. ..... guess what nothing has been done. Im so disappointed and disgusted with this *********** service
's update19 Nov 2018, 09:33
Reviewer Update
Ressent all FICA documents on the 14th. Was told on email hold will be removed. ..... guess what nothing has been done. Im so disappointed and disgusted with this *********** service