bB
bubspillay B

1 reviews | Active since Nov 2016

03 Aug 2018, 08:50

Bad Service from FNB - " how can you help you"

Dear Sir. My bank card was ****** and even after cancelling the card, First National Bank still aloows transactions to go iff. When I reported it they said they will have to log a query. I still havent heard from them for the first compalint, this two other transactions went off when I called them they say to me a consultant will call me.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Aug 2018, 09:43
Official

Good Day Bubs Pillay,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***