1 reviews | Active since Dec 2017
Bad service from FNB Home Loans
We have app**** for a extra loan on our home loan. Seeing that we only owe R25000 on our house and the amount we are paying back monthly is R250. This was 3 weeks ago. We have been speaking to numerous people and nobody is phoning us back. We tried to get help from our premier banker, but they said they can't help us. Leaving messages and sending emails is also not helping. Spoke to SA Home Loans and they are willing to take our home loan over. Pathetic service from FNB.
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)