FM
Franscious M
1 reviews | Active since Dec 2009
07 May 2020, 10:49
Bad service from FNB during Covid 19 Lockdown
I have app**** for a Loan on the FNB App for COVID 19 relief - personally. FNB have approved R69000 to assist with my bond and credit cards payments more than 2 weeks ago. Problem is instead of covering my debit orders 30 April with this loan they have taken R17500 out of my One account, put it over the limit. I then had to borrow money somewhere else to bring my account in Good Standing. FNB Private client service is just a name and totally dis-functional. Their service has worsen over the past 12 months ( been with them for over 25 years). I have now been struggling for 7 days to get this money allocated to the approved loan account. Funny thing is the first instalment of this utilised loan is today .
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Replies (3)FM
Franscious M's updateReviewer Update
08 May 2020, 11:23Hi FNB Just excuses, messages and empty promises. No body have contacted me until now. No feed back. I still have not received the R17500 I am out of pocket on my account against my Covid 19 Loan .
FM
Franscious M's update08 May 2020, 11:23
Reviewer Update
Hi FNB Just excuses, messages and empty promises. No body have contacted me until now. No feed back. I still have not received the R17500 I am out of pocket on my account against my Covid 19 Loan .
FM
Franscious M's updateReviewer Update
11 May 2020, 11:51Just to keep everybody up to date. Since my complaint on the 7th of May NOBODY from FNB called me. No emails , No solution. Still R17500 short and out of pocket - 11 days now
FM
Franscious M's update11 May 2020, 11:51
Reviewer Update
Just to keep everybody up to date. Since my complaint on the 7th of May NOBODY from FNB called me. No emails , No solution. Still R17500 short and out of pocket - 11 days now
FM
Franscious M's updateReviewer Update
13 May 2020, 11:32Just to keep everybody up to date. Since my complaint on the 7th of May FNB is still unable after 13 days to resolve my problem , No solution. Still R17500 short and out of pocket - 13 days now
Covid-19 Cashflow Relief Loan with FNB*********R -69,501.64 ApprovedR 0.00 - Not utilised
Covid-19 Cashflow Relief Loan with FNB*********R -69,501.64 ApprovedR 0.00 - Not utilised
FM
Franscious M's update13 May 2020, 11:32
Reviewer Update
Just to keep everybody up to date. Since my complaint on the 7th of May FNB is still unable after 13 days to resolve my problem , No solution. Still R17500 short and out of pocket - 13 days now
Covid-19 Cashflow Relief Loan with FNB*********R -69,501.64 ApprovedR 0.00 - Not utilised
Covid-19 Cashflow Relief Loan with FNB*********R -69,501.64 ApprovedR 0.00 - Not utilised