SH
Sylvia H
1 reviews | Active since Jun 2013
19 Aug 2019, 12:09
Bad Service from FNB Credit Card division
I need a credit card for travelling purposes in the next two weeks. I got one from FNB two months ago, but they've issued two cards, a gold card and a private clients card. I don't want a private client card as the bank charges are very high. I took the private clients card back to the bank to cancel. After I've used my gold credit card for two months, FNB also cancelled my gold credit card now :(
Such a frustration with something that you don't even want. But having so many issues.
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FNB (First National Bank)'s replyOfficial
19 Aug 2019, 12:22Good day Sylvia,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply19 Aug 2019, 12:22
Official
Good day Sylvia,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***