Bad service from FNB contact centre

<p>I logged a call on 4 August to get details of a debit order going off my account. I called back nearly three weeks later as I did not receive a response, was given a contact number to call but Nedbank could not assist as they said that FNB is supposed to contact them and liaise with them about the debit order which I was querying.</p> <p>(The company debiting my account banks with Nedbank). When I called FNB again to inform them about what Nedbank said, they said they cannot liaise with Nedbank again as they have given me their contact details.</p> <p>To date, I still do not know who is debiting my account because FNB is NOT interested in solving their client's query.</p>