Bad service from FNB connect
<p>i got a contract phone from FNB and i asked them to port my number. its been 3 days now and my old number is not working. i called FNB connect and ask about the progress of my port. the lady was not so useful and raising her voice on me. they sent me an sms to say my port was active, but my old number is not working. i regret taking a contract with the and their service is really bad. the lady asked me to look for a rica number on the SIM and she didnt even mentioned what SIM to look at, and when i asked her she told me that isnt that you called FNB connect? so look for the rica number on the FNB connect SIM.</p> <p> </p> <p>im am really disapponted.</p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
