Bad service from FNB Card-How can I Harass you…

<p>I am in the process of changing jobs and due to that my salary will only be paid on the 31.03.2017.</p> <p>I called FNB Card advising them about my situation, as I did all my service providers to only debt my account on the 31.03.2017. One of the consultants at customer service advised me that my account will be debited twice, and she cannot change it and put, me through to the credit card division.</p> <p> </p> <p>I spoke to another consultant (FNB CARD) explaining what the previous consultant told me, she advised this is not true and she has changed the debt order date. She also confirmed that I WILL NOT BE DEBITED TWICE!</p> <p>On the 27.03.2017 I received and sms to say that my payment has not been made. I called FNB card to ask why they debited my account on the 25.03.2017 when I advised them about my situation.</p> <p>The consultant told me that the account had to be debited twice, I told her what the previous consultant advised and requested the recording from her. To date I have not received feedback regarding this.</p> <p>Today I get another sms from them saying, they have not received my credit card payment and gives me the DOUBLE the amount I need to pay!! I called them explaining the whole story, the consultant tells me if I do not pay then I will have a bad credit name.</p> <p>FNB Card is now making it seem like am a bad payer and I am afraid this could impact my rating as I am in the process of applying for a bond.</p> <p>I refused to pay DOUBLE as I was advised differently and I want my name cleared from being a bad payer!!!!</p> <p>WHAT TYPE OF SERVICE IS THIS!!!</p> <p> </p>