LS
Lerato S

1 reviews | Active since Nov 2019

19 Mar 2020, 17:22

Bad service from fnb business account I don't recommend any business to bank with fnb

A few weeks back fnb put a hold on my account and told me it had been on some invoice that it shouldn't be, that they where investigating and would let me know. It's been 6weeks now and not a word.

I had spoken to all my clients to see if any had complained but all told me not.

This is really bad service and I have had it. I was given one investigating officer and her phone just rings. They referred to another and sale story. I am tired of fnb and at this stage, I just want my money that is in there then I want my account closed.

My account had been active for months with my statements clocking over R200k a month then they simply hold my account for a small suspension?

Entlek you fnb, if you have a suspension over a payment, why not hold that specific funds aside then investigate, why hold the entire account?

Thus is a very nonsense service and if you guys don't change it, I really don't recommend anyone looking to open an fnb account for your business.

Think of it, in Feb, I had 3 customers who where paying around R30k each, they froze my account with money from other clients in it. Now I was under pressure from my other clients as I could neither refund or supply the solar products they paid for!

So, fnb please release my money and keep your business account, you guys try to prevent ***** which is good but in the process create ***** by freezing accounts with other people money in it.

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