PS
Precious S
1 reviews | Active since May 2019
10 May 2019, 15:08
Bad service from Fnb bank
Very annoyed about Fnb business banking services the systems is failing me as a customer. Fnb have deducted the amount of 2000 from my account business account. All I want from Fnb is the explanation of why did Fnb deducted the amount of 2000 from my account. But no explanation no assistance, I want to one of their branch here in South Africa nobody is helping me. I was told ma'am don't worry we will call you back even today nobody has called me back.
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Replies (2)
FNB (First National Bank)'s replyOfficial
10 May 2019, 15:58Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply10 May 2019, 15:58
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
PS
Precious S's updateReviewer Update
14 May 2019, 11:15Thank you so much FNB for resolving my issue.
PS
Precious S's update14 May 2019, 11:15
Reviewer Update
Thank you so much FNB for resolving my issue.