MM
Minah M

1 reviews | Active since Dec 2018

11 Dec 2018, 19:07

Bad service from fnb bank

I had a terrible experience with fnb, it took them 7 days to try and reverse a transaction that I reported within an hour that occurred from my fnb account to another fnb account. After 7 days I was told to address the quiry with the service provider and I still don't have my R3750

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Dec 2018, 12:09
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards 

Hello Peter Complaints Team

*** (option one)