Bad service from fnb and their consultants.

I’ve called 5 times this morning and the reason I’ve called for has still not been sorted out and that’s all I have to say. My first call lasted 32minutes, the second call lasted 18 minutes, the third call lasted 20 minutes, the fourth call lasted 25 minutes, the fifth call lasted 8 minutes and I am currently HOLDING ON on the SIXTH CALL, which is currently on 17 minutes. All these calls were made on my side except for one that obviously also got me nowhere. FNB is officially the most disappointing for me as well as their consultants as when I express my disappointment I do not receive an apology but rather an “unfortunately it’s not in my control.” They are ******* of time and money.