mM
mahendrin M
1 reviews | Active since Oct 2015
20 Apr 2016, 09:37
Bad service from FNB
1. The call centre cannot assist with my query to increase my credit limit,<br> 2. the private banker does not respond to my emails<br> 3. FNB does not email me my statements as requested.<br> <br> Terrible service for an FNB private client
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Replies (1)
FNB (First National Bank)'s replyOfficial
20 Apr 2016, 09:42Hello mahendrin,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 908318.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 908318.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply20 Apr 2016, 09:42
Official
Hello mahendrin,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 908318.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 908318.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)