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julian N

1 reviews | Active since Nov 2017

16 Apr 2019, 00:21

Bad service from FNB

Extremely dissatisfied with the service from FNB, I CLEARLY INFORMED THE CONSULTANT TO MOVE MY BANK FEES DATE TO THE 27 TH OF EACH MONTH & THE CONSULTANT ASSURED IT WAS DONE BUT HOWER MY FEES ARE STILL GOING OUT ON THE 15TH OF EACH MONTH. IT MAKES IT VERY DIFFICULT AS FUNDS THAT GO INTO MY ACCOUNT ON THE 15TH PAYS OFF MY BANK FEES, TOTALLY UNACCEPTABLE. THE CONSULTANT PROMISED ME HE MOVED MY BANK SERVICE FEES DATES TOWARDS END OF THE MONTH BUT HE FAILED TO DELIVER. FNB I AM SO UNHAPPY WITH YOURLLS SERVICE.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Apr 2019, 09:57
Official
Good Day Julian Naiker
 
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, Hello Peter Team Tel number: ***