1 reviews | Active since Apr 2018
Bad service from Fnb
Im a custermor of fnb went to my branch today and the only person that can help me with my bussiness account is on leave? Surely there should be more than one person dealing with these accounts?? And to put the cherry on the cake they gave me a number to contact and I must leave my details for them when ever the person returns from holiday they will contact me. I want my account sorted now and not over the phone!! I put lots of money threw fnb and I get no reward from them!!
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***