1 reviews | Active since Mar 2018
BAD SERVICE FROM FNB
BAD BAD BAD SERVICE.... IT TOOK ME 5 HOURS TO GET THROUGHT TO A BRANCH NUMBER, MY WIFE OPENED A ACCOUNT AND WAS SO DISGUSTED WITH THE SERVICE THAT SHE RECEIVED ... I AM BANKING 3 YEARS WITH FNB AND IS ALSO THINGKING OF GOING SOMEWHERE ELSE... CLEARY PARK BRANCH IS CLOSE TO ME BUT I WILL RATHER TRAVEL 30 MIN TO GET SERVICE SOMEWHERE ELSE... IF THIS BRANCH CLOSE DOWN IT WILL NOT EVEN BE MISSED...
Hello davin-jordaan ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello davin-jordaan ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***