TH
Thurston H

1 reviews | Active since May 2017

04 May 2017, 09:00

Bad service from FNB

<p>I have submitted a Cheque and Debit Card Outstanding Authorisation Reversal Request on the 2 May 2017 and still have not received any follow up since. Why should I wait for my own money. Disgusting</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 May 2017, 09:31
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)