Bad service from Card Division

Monday, 04 January, 2021 & Tuesday, 05 January, 2021 Khahliso Phamotse FNB Card Division RE: FNB - CARD 7223 & CARD 9532 - ***NF

Your email dated Monday, 04 January, 2021 @ 09:13 am refers:

I am disappointed in the level of service from your side.

• Refer to my telephonic conversation with Zukiswa Nkwali on 04 January 2021 at 09:56 number ***; • The card was cancelled by Zukiswa Nkwali; • Attached permission letter from Ms. A. Oliver, as requested; • A new card was ordered on Monday, 04 January, 2021 by Zukiswa Nkwali

Please refrain from responding.

• Lastly, we are disappointed in your level of service including the level of service of FNB.