1 reviews | Active since Dec 2017
bad service from call centre
I was put on hold for up to 50 minutes yester and today 40 minutes...the number I called is not free..bu the the weird thing is I called the same number and selected business queries and spoke to a consultant in two minutes. Then at 12h42 I tried again then they transferred me to wait again for 42 mins..then my airtime ran out.
Hello Marc-wesley-sandy
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***6NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Marc-wesley-sandy
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***6NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)