SP
Shane P
1 reviews | Active since Nov 2014
04 Jan 2019, 14:48
Bad service from a pathetic bank
Went to branch to cancel my credit card, paid all outstanding monies and emailed relevant paperwork along with Fezile Novukuza in the Bryanston Branch off William Nicol. Lo and behold I now have to pay R40 by the 28th of January. FNB you suck, your service sucks and your prices suck.
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Replies (1)
FNB (First National Bank)'s replyOfficial
05 Jan 2019, 08:55Good Day Mr Pienaar,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply05 Jan 2019, 08:55
Official
Good Day Mr Pienaar,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***