Bad Service FNB Woodbridge Square Kempton Park

I always referred people to FNB as I had no issues with FNB until today.

I went to FNB to deposit money.

I always use the ATM to deposit money, but today was different.

I got to the bank the ATM line was very long we had to stand outside in the sun. I stood there for a couple of minutes and started feeling to hot in the sun. I went to the tellers I stood there for an hour because there was only one teller working at that time, eventually they opened another one so it started to flow again. When I got to the front the guy told me I can only deposit money for oversea accounts or more than R10000-00 at the teller. I went to see the Manager Bibi she also told me the same. I then asked where the signs were stating that we cannot use the tellers to deposit money, she just said they were still waiting for it. I had to leave as my lunch time was already over. I got back at work late and still didn't solve the issue. I am very disgusted with the service I received from this branch.