Bad service - FNB
<p>I would like to report bad service from Thabo Mashilangoako on the 17th of January 2017. When I got through to her she did not greet and was not friendly throughout the call. Someone must teach this agent how to give good service. When I asked for a referenced, she simply dropped the call.</p>
Good day Ms. zimasa-yolanda-ngubelanga
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. zimasa-yolanda-ngubelanga
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***