1 reviews | Active since May 2018
Bad service fnb
I have never received such bad service from FNB app**** for a credit card last week from a branch and I was told that my card will be deliverd. I called FNB this morning and to confirm when is the card going to be delivered I was told that my card is with MR delivery I called company and I was told the card is not with them I must call FNB again and tell them the card is not with MR delivery I have wasted so much airtime trying to find out when am I getting my card .can anyone who knows his or her story get back to me regarding my card am in urgent need for the card .
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Credit Card department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Credit Card department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)