1 reviews | Active since Nov 2016
Bad service ever
<p>I app**** for the FNB sim when it arrived I realized that u cnt recharge as a pay as you go I have been trying to ****** cancel they contract for 4months!!!!! When u call they ****** customer service they place u on hold for 15 min I called again today they did the same thing 3times please cancel and refund me my money or else am gonna cancel everything I have with ur bank this is trully bad service</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)