GM
Gerald M
1 reviews | Active since Nov 2019
02 Dec 2019, 09:25
BAD SERVICE EVER
I AM STILL WAITING ON FNB TO DECIDE IF THEY WANT TO GIVE ME MY MONEY OR NOT WHEN THEY FEEL LIKE HELPING CUSTOMERS,,,WHAT A BAD EXPERIENCE EVER IN MY LIFE....I CANT GET MY OWN MONEY COZ OF THEIR ****ED UP MACHINES TODAY'S IS THE 02/DECEMBER 2019 AND STILL NO FEEDBACK ON MY CASE LOGGED ON THE 22 ND NOVEMBER 2019 IN THE BRANCH ELOFF TILL TODAY I NEED TO KEEP USING MONEY TO CALL AND THE MOST USELESS PEOPLE OVER THE PHONE WHO DON'T WANNA TAKE OWNERSHIP BUT TRANSFER ME AROUND ALL DEPARTMENTS ONLY TO BE TOLD WE DON'T DEAL WITH SUCH QUERIES BLAH BLAH BLAH...SO EVERY TIME A PERSON WANTS SERVICE , THEY MUST FIRST COMPLAIN AND MAKE A NOISE BEFORE SOMEONE CAN BE SERVICED ,.,,,
Helpful (0)
Replies (3)0
Replies (3)
FNB (First National Bank)'s replyOfficial
02 Dec 2019, 12:36Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply02 Dec 2019, 12:36
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
GM
Gerald M's updateReviewer Update
04 Dec 2019, 10:51I DONT BELIEVE THIS...FNB HAS STILL NOT PAYED MY MONEY BACK AND SINCE THE 22ND THAT I HAVE LOGGED THIS WITH THEM...I WAS TOLD THAT THE PERSON WHO HANDLED MY QUERY DID NOT LOG IT ON THE SYSTEM WHICH MEANS I WASTED MY TIME IN THE BRANCH AND GOT TO WORK LATE JUST TO RECIEVE SUCH **** FEEDBACK, I HAVE BEEN CONTACTED BY THIS SO CALLED HELLO PETER AGENTS OF FNB TWICE NOW AND NON OF THEM HAS RESOLVED MY QUERY ALL OF THEM ARE JUST LYING TO ME AND SAYING IT WILL BE SORTED IT WILL BE SORTED , WHAT BULL**** SERVICE IS THIS ...IS THIS HOW FNB OPERATES , I NEED TO SUFFER FOR MY OWN MONEY . WHAT THE HELL .............I AM SO DISGUSTED INT HIS BANKS SERVICE , HOW MANY TIMES SHOULD I GET REFERENCE NUMBERS WITH NO WAY FORWARD ....CAN I PLEASE GET MY ****EN MONEY COZ NOW THIS IS THE LANGUAGE I NEED TO USE NOW , I ****EN WORK HARD FOR MY MONEY AND THE BANK WANTS TO EAT MY MONEY JUST LIKE THAT...FNB REALLY ****EN SUCKS AND ONE MORE CALL FROM YOU WITH A NEW REF NUMBER , THIS ****EN BANK CAN REALLY CREATE A MONSTER OUT OF A GOOD PERSON....WHAT THE HELL SHOULD I DO TO GET MY OWN MONEY
GM
Gerald M's update04 Dec 2019, 10:51
Reviewer Update
I DONT BELIEVE THIS...FNB HAS STILL NOT PAYED MY MONEY BACK AND SINCE THE 22ND THAT I HAVE LOGGED THIS WITH THEM...I WAS TOLD THAT THE PERSON WHO HANDLED MY QUERY DID NOT LOG IT ON THE SYSTEM WHICH MEANS I WASTED MY TIME IN THE BRANCH AND GOT TO WORK LATE JUST TO RECIEVE SUCH **** FEEDBACK, I HAVE BEEN CONTACTED BY THIS SO CALLED HELLO PETER AGENTS OF FNB TWICE NOW AND NON OF THEM HAS RESOLVED MY QUERY ALL OF THEM ARE JUST LYING TO ME AND SAYING IT WILL BE SORTED IT WILL BE SORTED , WHAT BULL**** SERVICE IS THIS ...IS THIS HOW FNB OPERATES , I NEED TO SUFFER FOR MY OWN MONEY . WHAT THE HELL .............I AM SO DISGUSTED INT HIS BANKS SERVICE , HOW MANY TIMES SHOULD I GET REFERENCE NUMBERS WITH NO WAY FORWARD ....CAN I PLEASE GET MY ****EN MONEY COZ NOW THIS IS THE LANGUAGE I NEED TO USE NOW , I ****EN WORK HARD FOR MY MONEY AND THE BANK WANTS TO EAT MY MONEY JUST LIKE THAT...FNB REALLY ****EN SUCKS AND ONE MORE CALL FROM YOU WITH A NEW REF NUMBER , THIS ****EN BANK CAN REALLY CREATE A MONSTER OUT OF A GOOD PERSON....WHAT THE HELL SHOULD I DO TO GET MY OWN MONEY
GM
Gerald M's updateReviewer Update
04 Dec 2019, 13:23GM
Gerald M's update04 Dec 2019, 13:23
Reviewer Update