JB
Justin B
1 reviews | Active since Jul 2020
03 Sept 2021, 12:55
BAD SERVICE - Empty promises and systems that don't work plus *****.
"Try our new secure chat" they say. Well here is news. I did... IT DOESN'T work. It's very frustrating and then I was given a nr to call for better and quicker assistance.
I need FNB to call me. I am VERY UPSET about this service. I really do not think that you guys are employing the correct people or giving the enough training.
Call me on ***
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Replies (1)JB
Justin B's updateReviewer Update
03 Sept 2021, 16:14Now I receive an e-mail saying that you guys will contact me between 24 and 48 business hours.
I have JUST complaint about how slow the service is and a promise that was made to call me in 4 hours which never happened. NOW, I NEED TO WAIT LONGER ????? you are not being serious right now.
FNB - I think you guys have too many customers. It's time you lost a few "normal payslip" guys to realise the value what small guys can do to a business. It's not just the BIG SHOTS out there that make everything happen. I'm sure if your CEO had a problem, everyone will drop tools to assist.
I am really ashamed to be an FNB customer and mad at myself for still being with you. This has gone too far this time.
I am SO ANGRY RIGHT NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I have JUST complaint about how slow the service is and a promise that was made to call me in 4 hours which never happened. NOW, I NEED TO WAIT LONGER ????? you are not being serious right now.
FNB - I think you guys have too many customers. It's time you lost a few "normal payslip" guys to realise the value what small guys can do to a business. It's not just the BIG SHOTS out there that make everything happen. I'm sure if your CEO had a problem, everyone will drop tools to assist.
I am really ashamed to be an FNB customer and mad at myself for still being with you. This has gone too far this time.
I am SO ANGRY RIGHT NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
JB
Justin B's update03 Sept 2021, 16:14
Reviewer Update
Now I receive an e-mail saying that you guys will contact me between 24 and 48 business hours.
I have JUST complaint about how slow the service is and a promise that was made to call me in 4 hours which never happened. NOW, I NEED TO WAIT LONGER ????? you are not being serious right now.
FNB - I think you guys have too many customers. It's time you lost a few "normal payslip" guys to realise the value what small guys can do to a business. It's not just the BIG SHOTS out there that make everything happen. I'm sure if your CEO had a problem, everyone will drop tools to assist.
I am really ashamed to be an FNB customer and mad at myself for still being with you. This has gone too far this time.
I am SO ANGRY RIGHT NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I have JUST complaint about how slow the service is and a promise that was made to call me in 4 hours which never happened. NOW, I NEED TO WAIT LONGER ????? you are not being serious right now.
FNB - I think you guys have too many customers. It's time you lost a few "normal payslip" guys to realise the value what small guys can do to a business. It's not just the BIG SHOTS out there that make everything happen. I'm sure if your CEO had a problem, everyone will drop tools to assist.
I am really ashamed to be an FNB customer and mad at myself for still being with you. This has gone too far this time.
I am SO ANGRY RIGHT NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!