VS
Vonny S
1 reviews | Active since Apr 2013
10 Dec 2019, 22:32
Bad Service
FNB... Two debit order went off my account where my Sassa money goes in. I stopped these debit orders months ago but that doesn't help they go off anyway. The one I managed to reverse the other one my money went off my account but doesn't show under my debit orders so can't reverse it. Go to the branch phone the bank go on their chat line and they can't help u but my money has been taken nice hey. I get told by the consultant that the service provider put a non reversal on the debit order really now. But still doesn't show as a debit order. This bank has really gone to the dogs. Time to move my accounts before they take more of my money. Stay away from fnb.
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
11 Dec 2019, 09:58Good day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply11 Dec 2019, 09:58
Official
Good day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
